Kids BD always wants to achieve our customers’ ultimate satisfaction. Following this, we did our best to make a return policy with extended service, which is suitable for our valuable customers.

The following Conditions Will Qualify Under the Return & Exchange Policy

1. If any of our Products failed to meet the quality parameter, such as –

• Physically Damaged Product

• Major Defects

• Size or, fitting issue

2. If Kids BD delivers the wrong items to the customer.

3. Product Lost during shipment.

4. If any technical error occurred – Wrong Order placement, Money Deduction.

How to Exchange

1. If you face any issue with our Product, immediately call us – at 01576612613  or, you can directly message us on our Official Facebook page. (https://web.facebook.com/kidsbd.click) once you receive the Product (within 24 hours)

3. you can send your Product to our warehouse.

Also Please Note That

1. The customer needs to send us the scanned copy or image of the invoice of the courier service that the customer used during the return process.

3. After receiving the Product, Kids BD has full authority to decide on whether the Product will be applicable for exchange or refund policy.

4. As per policy, all the refunds by Kids BD will be issued as a Voucher for future online purchases from https://kidsbd.shop/

5. Any Product sold under any Sale/Discount offer cannot be exchanged or returned unless the product is defective or damaged.